TERMS & CONDITIONS

Payment Methods

We accept the following credit cards: American Express, Visa and MasterCard. We also accept Paypal.

Delivery Information

Purchases are shipped from our Distribution Center via UPS.

Shipping Rates

The shipping rate is calculated based on your order total and shipping options.

How do I track my order?

You can check the current status of your order by signing into your account and selecting Order Status. Simply type in your tracking number which we emailed to you, and we will track the shipment for you. Note that you cannot check your order’s status unless you have an online account.

Where do I send my exchange?

Please call our customer service department M-F from 9AM – 6PM PST at 1.323.834.8336 or send an email to: sales@shaytodd.com

Other questions? 

For further assistance please call our customer service department M-F from 9AM – 6PM PST at 1.323.834.8336 or send an email to: customerservice@shaytodd.com

INTELLECTUAL PROPERTY RIGHTS

This site as a whole and all materials on this website including designs and elements are protected by copyright, trademark and other intellectual property rights. These materials are owned by SHAY TODD, LTD., or used with permission of their owners. Such materials include, but are not limited to the photographs, images, video and audio clips. Streaming third party video and audio are the ownership of its respective owners and are protected by copyright laws. You may not reproduce, distribute, publish or modify any materials in this site. All rights are reserved worldwide.